16 lines
No EOL
1.2 KiB
Markdown
16 lines
No EOL
1.2 KiB
Markdown
# Payments + Billing
|
|
|
|
Do you have questions about subscriptions for our services + products, your billing information, or a charge from us? We're here to help!
|
|
|
|
## Charges from StarCat Systems
|
|
Charges from StarCat Systems will appear on your card statement as `POLAR*STARCAT SYSTEMS`. We use [Polar](https://polar.sh/) as our online reseller and merchant of record when you purchase or subscribe to one of our products.
|
|
|
|
We only charge your payment method when you purchase or subscribe to one of our products. If you do not recognize a charge from us, please [:material-arrow-down-right: contact us](#contact-us) and we will investigate the charge.
|
|
|
|
## Managing your subscription and payment method
|
|
You can change or cancel your subscription to any of our products using the links found within the product settings or control panel. If you're being charged for a subscription and no longer have access to the product or service, please [:material-arrow-down-right: contact us](#contact-us) for assistance.
|
|
|
|
## Refunds
|
|
|
|
## Contact us
|
|
If you have other questions, or need assistance with any kind of billing issue, please email us at `billing@starcat.systems`, or click [:material-email-outline: this link](mailto:billing@starcat.systems) to open your email client. |